Returns on products that have been special ordered for each customer according to dimensions, or products that have been processed or engraved to the customer’s order are not refundable. Also, products on sale are only exchanged for sale products, as well as seasonal products such as Christmas and Easter products are only exchanged for products of the same category and lasting only for their seasonal sales period. That’s why you need to be very careful with the measurement of the dimensions, if you encounter any problem please contact us. Returns are accepted on all other products.
Caution: You must check your products within 48 hours of receiving them to ensure that they are the products you ordered and are in good condition. Otherwise, product returns are not accepted.